Shipping & Returns
Orders are shipped Monday thru Friday, excluding weekends and holidays. We do not offer Saturday or Sunday deliveries.
Orders placed Monday thru Friday after 12:00 noon (Central) will be processed for shipping 3-5 following business days. This allows time to create your custom piece just as you ordered it.
Orders placed on weekends or holidays will be processed for shipping the next business day, then allow for 3-5 days before shipping.
Attachment, soldering or engraving services will delay the delivery of your order. Estimated delivery time begins after your order is complete.
For international shipments and rates, please give us a call at 469-693-3726. Customers are responsible for international duties, taxes, and refused shipping charges.
Have a question about shipping options? Give us a call at 469-693-3726.
Ground — $6.50 flat rate
2nd Day — $13 flat rate
Overnight – $19.50 flat rate
Easy Returns & Exchanges
We stand behind our jewelry and accessories and want you to be satisfied with your purchases and experiences with us, and hope that each piece you choose is special to you. We will always strive to take care of you by treating you fairly and honestly – and we trust you will treat us the same way.
We handle all returns and exchanges on a case-by-case basis. All returns made within 15 days from purchase, with a receipt, are applied to the tender with which it was originally purchased.
An item may be returned or exchanged as long as it complies with policy above. For all returns, exchanges, and product care services we recommend you ship your merchandise using UPS, FedEx or U.S. Mail. Please insure all items for the full retail price. If you are returning an item for credit or exchange, please include your credit card number and expiration date to enable us to process your request promptly. We offer minor alterations on most of our items, refurbishing and sizing at a reasonable fee.
Return Shipment Address:
516 West Jefferson Street
Wylie, Texas 75098